Main Differences When Communicating With Adults, Young People And Children

Explain the main differences when communicating with adults, young people and children: The main differences between communicating with a child, young person or adult is our tone of voice, body language, facial expressions, gestures and the vocabulary we use. We need to adapt these depending on the age, needs or ability of the person we are speaking too. If we are communicating with a small child we may do this by either playing a game, reading a story, using silly voices or playing with toys or puppets.When communicating with a young person this is done differently as we would need to adapt our tone of voice, and the words and phrases we use as a young person has a more varied vocabulary. We need to ensure that we allow a young person to vocalise ideas and feelings as they can do this in a greater depth. We can give a young person more complex instructions and they can also appreciate jokes and word play. We can read more complex things with a young person such as poetry or factual books.We can discuss past events allowing them to give detailed accounts with varied expression and emotions. With regards to communicating with an adult this would be done slightly differently as we would normally do this by having a conversation face to face or by telephone, going out to a social event together or by texting or maybe email. We also need to consider the differences when communicating with anyone from a different culture or social background.This is because some words or phrases that may be acceptable to one community may not be acceptable to another. We need to always be aware who is around us to prevent us from causing offence. We need to be aware that the way we communicate may not be acceptable to everyone for example if someone was communicating using offensive language and the other person replied with the same language then this would not cause offence, but if they said this to someone who does not use offensive language then this may upset them.

Comedy in Educating Rita

Aristotle said that comedy is an imitation of inferior people'. How far do you think that this applies to the character of Rata in the play ‘Educating Rata? Educating Rata Is a play that uses the colloquialism of the mall protagonist, Rata, to create the comedy element for the audience when she Is being tutored by Frank, an untypical university lecturer who works In the setting of sass's northern England. In interpreting the characteristics of Rata, it can be identified that comedy is indeed an imitation of inferior people as highlighted by Aristotle who seemed to signify the inferior of society as those who weren't of royal or noble birth.Including Rata, the two main protagonists of this play could be classed as inferior because of them not belonging where they should. As Frank is a middle class university lecturer, he should be considered a financially comfortable and sophisticated man due to his social class. Educated people of his social class were typically expected to vis it the theatre and enjoy sports. They were also expected to watch the BBC, the comment ‘It's all BBC with you Isn't It? ‘ portrays Rite's Idea of Franks class and the typical actively f his class.As Frank has a problem with alcoholism, he Sins the normal middle-class lecturer; he Is Instead used to expose the deterioration he sees within the education system of England at this time. Russell uses Franks alcoholism to bring out the comedy in the first act of the play. Franks alcoholism is humorous to the audience because of it being so unexpected due to his class and career. In Act One, Frank recites famous classical authors before finding his alcohol, Where the hell..?Eliot? No. ‘E'. ‘E'. Dickens. ‘ This portrays his apparent loathing for the education system by sing the literature on his bookshelf to hide his alcohol, but also shows the depth of his alcohol problem because of him having to conceal it. He does this by the mocking of classical literary wo rks and he also mocks the students within the education system when discussing the window in his room, Frank says ‘l sometimes get an urge to throw something out of It†¦ A student usually.This portrays his distaste for his career and this problem separates him from the rest of his social class, It therefore classes him as someone who Is Inferior. He could also be considered Inferior because f his aversion to the education system and this causes him to again be different from a normal academic figure from sass's England. Rite's character has more than one dimension to the contemporary audience. Although the majority of the audience watching this play would have been middle class, they would admire Rata due to her level of determination to gain an education.This admiration could come from her being a female and the rise of feminism in the sass's, the popularity of plays such as ‘Top Girls' by Carry Churchill which had many feminist ideals within it could be linked to aspects of Rite's character. Throughout the first act of the play the comedy elements come from Rite's misinterpretations. This enhances her working class mind- set to the audience and gives them more of an analysis of the comedy within Rata, due to her Interpretations and how they differ from Frank.One of these misinterpretations Is when Frank shows her a picture on the wall that she observes by saying, ‘look at those its', whereas Frank believes it to be beautiful piece of need for a choice within working class life. She is desperate to escape from the normal class of her social group and doesn't feel like she belongs there. She goes against her husband to gain what she wants and consequently takes power over her own life, ‘he can burn all me books but he can't burn what's up here' shows this to the audience.This choice she will gain separates her from what Aristotle considered inferior. As Rata progresses to better herself, she also progresses to become more like Fran k and middle class, but by the end probably doesn't belong there either, ‘I'm a freak signifies her opinion of herself. Rata will never belong in either class, as she is too educated for her own class but her lack of an ascribed status creates a difference between her and the middle class.This creates empathy from the audience as she has no real identity; she is inferior in both classes and will never be considered superior. The determination of Rata to progress beyond her own class now changes the mockery once used by the audience towards her character into awe and admiration. Rite's lack of real identity is also signified as she changes her name to match that of an author before we meet her in Act One. She is borrowing someone else's identity because her own identity is so confused by her not knowing where she belongs.Her choice of author to correct her working class name, ‘Rata Mae Brown' also creates comedy and a mockery of her class because of this author not being renowned at all in terms of literary status. This again signifies her lack of belonging within the middle class. In Act Two, Frank himself mocks her for her lack of known identity, What is it now then? Virginia? Or Charlotte? Or Jane? Or Emily? This represents the breakdown of their relationship due to Rite's new status. This significance of Rata having no identity could imply Rata is inferior in her own head, ‘I'm a freak, but is still not inferior to the audience.Elder Olson said that ‘comedy resides not in events but in the view taken of them'. This suggests that comedy isn't created through the events that occur but in the audience's perception of these events. This applies when Rata quits smoking, possibly to improve her health, whilst bettering her education. This shows us how serious her intent is on bettering her life and her determination for this and this makes us view her as being superior in terms of strength and determination.However, in Act Two, after she h as gained an insight into academic education through summer school, Rata takes up smoking again, but due to her rise in self-confidence and class, it now seems like a sophisticated element of middle class life. Smoking no longer seems a habit of the working class, ‘She is wrapped in a large winter coat. She lights a cigarette'. Rite's change in clothing and the cigarette portray the change in her. The audience's perception of Rata has now changed and signifies her superiority to her former self.This indicates to me that she is not an inferior character in this play. As this play is set in the sass's, the issues presented were more acceptable than they are to a modern day audience. One of these issues is the controlling relationship between Rata and her husband, Denny. Although we never actually meet Denny, the audience can infer his personality wrought Rite's description. While Rata wants to gain an education, Denny wants to settle down and start a family, ‘l told him I' d only have a baby when I had choice'.To Rata, this ‘choice' is all that matters, and with Denny controlling her, this choice is more limited than ever before. This type of relationship was not uncommon in the role, especially in working class British society. This means that an audience of that time would find this more socially acceptable, but looking at it from a current perspective, this would be considered wrong due to society being perceived as more equal now. This is also similar with the issue of Franks alcoholism, as this was more accepted then, now it is considered a social problem within society.The issues presented by Rata show her not to be an inferior character as she removes herself from her controlling marriage and her determination to gain a ‘choice' culminates in success. Using a different viewpoint, I believe Rata completely goes against Aristotle theory of comedy being an imitation of inferior people. The characterization of Rata is not that of someon e that is inferior, but is in fact someone who is elevated above the inferior but is not yet considered superior. Her willpower to improve herself does not follow that of someone who would be classed as inferior.The fact she is ‘on the pill again' when her husband wants to settle down and start a family shows how independent and strong she is as a woman and she does not allow herself to be controlled. I think an audience at the time the play was written would have admired her need to take control of her own life, even though they would be largely middle class. At the time of the play being written, Margaret Thatcher had Just come into power and she spoke of attaining more than you were expected to achieve. I think Hess ideals of Margaret Thatcher may have inspired Wily Russell when creating the protagonist, Rata.Through analyzing Aristotle theory, I can deduct that the character of Rata is not inferior. In fact I think the determination shown by Rata in the play, leads me to b elieve that she would be considered superior to a contemporary audience as she elevates herself not only above her own class but also above the middle class through her necessity to better herself. She does not succumb to the traits classically portrayed by the middle class and therefore I feel that claiming her as inferior is not doing Rite's emotion and character Justice.

O’Henry Essay

Many people have not heard or have read any of the classical short stories by O. Henry a 1900 short story writer. His style of writing makes the reader feel the emotions of the characters' by detailed and deep descriptions. Because of O. Henrys unique writing his stories have delighted readers for over a hundred years. One of O. Henrys writing styles he uses In many of his stories are member s of law enforcement. In his short story â€Å"A Dollars Worth,† he uses many members of law enforcement.In that same story it makes more sense if a district attorney is being threatened by a man he put in jail rather than a regular person. It also can make the story interesting like a shootout with a criminal and the district attorney in â€Å"A Dollars Worth. † There are even more examples of law enforcement in â€Å"The Retrieved Reformation. † An example is the eminent detective Ben Price who arrested Jimmy for safe cracking. There is also the warden at the Jail that Jimm y served his sentence. The warden wanted Jimmy to stop safe cracking and Just be a good citizen.This Is Just one of O. Henrys writing styles. Another writing style of O. Henry Is the use of Irony In his stories. In â€Å"The Retrieved Reformation,† he uses Irony at the end. The Irony happens when Jimmy has to use his tools for good and not for stealing to save a girls life. O. Henry also uses Irony in his short story â€Å"The Last Leaf. † In the story Bergman an amateur artist who is not very gifted at art is able to with his art save a dying girls life. I think the way O. Henry uses irony makes his stories stand out and unique to other short story writers.He also has many other styles and his is Just another one of his writing styles. He also uses ordinary people for his characters in his short stories. In â€Å"The Gift of The Magi,' he uses two ordinary people trying to make the other happy. When he uses regular people other people might relate to same problems as the characters. Since he uses ordinary â€Å"The Last Leaf. † He can show that the artists go through the same problems as other people unlike superheroes who are untouchable. He shows that you don't need special people to make a story great, but a good story.Those are Just some of the writing characteristics of O. Henry. Because of his unique writing styles he will make the next and the next grasp his books and fall in love with them. O. Henrys writing style will has made readers laugh, cry, and feel the emotion of the characters for over a hundred years. BY Jollities unique writing his stories have delighted readers for over a hundred years. One of O. Henrys writing styles he uses in many of his stories are member s of law threatened by a man he put in Jail rather than a regular person.It also can make the Arden wanted Jimmy to stop safe cracking and Just be a good citizen. This is Just Another writing style of O. Henry is the use of irony in his stories. In â€Å"The Ret rieved Reformation,† he uses irony at the end. The irony happens when Jimmy has to use his tools for good and not for stealing to save a girls life. O. Henry also uses irony in his short story â€Å"The Last Leaf. † In the story but a good story. Those are Just some of the writing characteristics of O. Henry. Books and fall in love with them. O. Henrys writing style will has made readers laugh,

Brief Model Comparison of How Conflict is Presented in Act 3 Scene 1 of Romeo and Juliet and The Laboratory Essay

Despite being written two centuries after Romeo and Juliet, The Laboratory by Robert Browning, taken from the 1842 collection, Dramatic Lyrics, explores many aspects of conflict that relate to both the Elizabethan and Victorian societies. Written as a dramatic monologue rather than a play, Browning uses the poem to expose how jealousy and envy lead to a catastrophic build-up of internal conflict, which results in her desire kill her rival by poisoning her in the presence of her lover. However, while it is clear that both Shakespeare and Browning are interested in presenting similar aspects of conflict within their respective societies, their approach to presenting these conflicts is rather different. Indeed, while Romeo and Juliet was written at the time as a play that was meant to be performed for an audience both in theatre and later as a film production, The Laboratory is a poem in the form of a dramatic monologue with a silent listener. Moreover, although Act 3 Scene 1 conveys aspects of conflict through a heavily male dominated scene, The Laboratory is delivered solely from the point of view of a female. As a result, when comparing how both texts present conflict, it is important to realise England was a different place in the 19th century; the growing industrial revolution was coupled with new scientific discoveries, and this meant that society placed less importance on religious belief and traditional behaviour. This is quite different to the context of Romeo and Juliet, where an Elizabethan society was strictly governed by social norms, limiting how people behaved, dressed and defined their sexuality. Firstly, both Shakespeare and Browning attempt to explore the conflict between religious belief and human morality. Both writers use religious imagery to externalise the internal conflict between religion and human morality building up inside each character. Browning uses anti-religious imagery right from the first stanza with the phrase ‘devil’s smithy’ and later by sarcastically referring to an ‘empty Church, to pray God in’. On the contrary, Shakespeare juxtaposes the change in Romeo’s character after Mercutio’s death by contrasting the line ‘away to heaven respective lenity’ with ‘fire-eyed fury be my conduct now. ’ While both references were considered blasphemous (against religious belief) in both the Elizabethan era and the Victorian era, Browning makes the blasphemy more explicit through the word ‘devil,’ and the juxtaposition between the word ‘empty’ and ‘God’ highlights the growing conflict between scientific development and religious belief in Victorian society. This conflict is further reinforced by the positive imagery of death created through the oxymoron ‘pure death’. Indeed, in the 19th century, more people lost faith in religious belief, when scientific theories like Charles Darwin’s theory of evolution began to create even more conflict between religion and science in society, so the idea of killing someone became both spiritually and morally easier. Yet, because society was stricter in the Elizabethan era, Shakespeare used alliteration in the letter ‘f’ in ‘fire eyed fury’ to add more emphasis to Romeo’s devilish behaviour†¦

Australian Economy Assignment Example | Topics and Well Written Essays - 2000 words

Australian Economy - Assignment Example The government, on the other hand, utilizes fiscal policies to ensure the economy grows at stable rates. The Reserve Bank and the government have ensured stability in the economy of Australia using fiscal and monetary policies since November 2011. The fiscal policy is in form of taxation and government spending; while the monetary regulation is in form of the cash rate and open market operations. The government and the Reserve Bank have succeeded in stabilizing prices and economic growth through the policies. The bodies have not managed to achieve full employment and balance of payment. Performance of the Australian Government and the Reserve Bank in running the economy from November 2011 to November 2013 Price Stability Price stability is achieved when the annual rate of inflation in a country is zero. However, it is hard for a country to achieve a zero rate of inflation because of price and wage rigidities. Price and wage rigidities refer to those charges that do not decrease below certain levels, for example, salaries of executive officers in organizations. The Reserve Bank of Australia set an inflation target of two to three percent (Reserve Bank of Australia, 2013); after taking into account price rigidities in the economy in 2010. Other countries that target the same figure include Hungary, Mexico, Spain, Japan, and Canada among others. This means that the rate that Australia set is favorable and it is widely accepted in the world. The Reserve Bank set the low inflation rate target to avoid the undesirable consequences of high rates of price instability, which include uncertainty, unfair distribution of wealth, and increasing tax benefits for businesses (Reserve Bank of Australia, 2013). These effects, consequently lead to low annual economic growth rate. The bank has managed to maintain the target inflation rate since November 2011. Year January -March April-June July-September October-December Annual 2013 2.5% 2.4% 2012 1.6% 1.2% 2% 2.2% 1.7% 2011 3.3% 3.5% 3.4% 3% 3.3% Quarterly inflation rates since January 2011. (http://www.rateinflation.com/inflation-rate/australia-historical-inflation-rate) The above figures show the rates of inflation in Australia since January 2011. The study, however, aims at determining the average rates from November 2011 to 2013. These include all the quarters of 2013 and 2012, and the last section of 2011 whose rate was 3%. The rate has remained within the 2-3% range in all the relevant quarters of the study. This means that the Reserve Bank has managed to stabilize prices in the country by use of monetary policies. Unemployment Unemployment is the inability of a qualified person to fail to secure a job at the prevailing wage rates. The unemployed people are willing to take jobs at the given wage rates, but they fail to find jobs in the market. Unemployment leads to undesirable consequences in the economy, for example, it lowers the per capita income, increases dependency, and leads to theft and prosti tution among others. The government and the Reserve Bank have failed to ensure low rates of unemployment in the country since 2011 because of the instability of some sectors in the economy. Long term unemployment has remained above 5% in the country since October 2011; whereas the velocity was below that amount before this period (Chua, 2013). This means that the management of unemployment has been inefficient, and this pulls down the economic growth

Customer Relationship Management Essay Example | Topics and Well Written Essays - 1500 words

Customer Relationship Management - Essay Example It is evident from the study that the customer relationship management aims to trim down costs and boost profitability by solidifying client loyalty. Customer relationship management may have a key impact on a business through: changing the attention from merchandise to client streamlining the offer to what the client requires, not what the business can make. This stresses the competencies required for a successful Customer Relationship Management procedure. CRM has specialized inputs, components and characteristics, which characterize CRM of a corporation and client base capacity for development and advancement over time. It contains particulars of customers; thus, it is very simple to follow a client accordingly and can be useful in the determination of customer’s profitability. All the information in CRM system is centralized that is accessible anytime on fingertips. This decreases process time and enhances efficiency. The strongest facet of CRM is that it is particularly c ost-effective. The main benefit of CRM system is that there is incredibly no requirement of paper and physical work, which involves lesser staff to supervise and resources to administer. New interactive technologies provide effective and acceptable level of service in order for a company to retain customers. In circumstance after circumstance, companies concurrently under-deliver on service components that are significant to customers, and over-deliver on service point clients might not regard about or even discern. (Peppers & Rogers, 2004). In many businesses, assignment of service provision is specific to frontline functions. These roles may be held up amid a broken system and an aggravated customer with modest capability to tackle any of the deeper systemic subjects. Therefore, this limits the degree of the relationship and understanding between the company and the customer. Thus, companies have to shift from depending on their technologies to analyzing their customer behavior to maximize their profits. A distinctive characteristic of companies that uphold success with clients is their capability to connect with customers as individuals. Businesses that appear engrossed in their clients’ lives and, consequently, convey an extremely personal, human experience. Embodying customers incorporate organized ways to entrench empathy in the foundation processes of client discovery, plan and delivery experiences, which are constructive for customers and beneficial as well as tactically pertinent for the business. Empathy is the recognition with or sensational experiencing of the feelings, situations, feelings, attitudes or thoughts of another (Peppers & Rogers, 2004). Apple Computers Apple computers have an understandable and straightforward set of products. Therefore, it is effortless to comprehend the differences between their product families, products and diverse configurations. Complicating products make it hard for a customer to understand the product an d even identify with it; thus, cementing the relationship between the company and customer. Apple restructures its product packaging and offerings to generate a simpler proposition for customers (Peel and Gancarz, 2002). Category and product simplification attracts a customer concentration from derivate labels, meaning that less is significant in a customer’s behavior. Apple computers place the customer at the centre of design. Engineers build and design personal computers and mobile phones, an approach which leads to baffling messages on machines. However, Apple sets design and

Individual report Essay Example | Topics and Well Written Essays - 500 words - 2

Individual report - Essay Example With reference to specificity and relevance to the specific aims of the project, it is identified that the project would be more concise with fewer objectives to focus on as the topic. Too much objectives within a project run the risk of overseeing some of the objectives leading to inaccuracies and lack of substantial conclusions (Berman, McCombs, & Boruch, 1977). Given the chance to retake the project, I would down size the current project objectives to five at most to ensure that each deliverable is achieved by focusing on specific explicit sources. However, the fact that the current project objectives are too many, the project is capable of suffering from support or evidence insufficiency. Trying to meet more than ten objectives in one project creates the risk of overlooking some while concentrating on one more than the other. Additionally, directing all the objectives into focusing into the same project is hard to achieve under normal circumstances. The practicality of a project denies the accommodation of too many tasks as these result to added finances, risks of running into various levels of challenges that have the potential to delay or hike the cost of executing the project. With reference to page 34 of the current project document, it is evident that the compiler of the document at this certain point did not consider grammar or proofreading the document a priority. With regards to this particular page, 34, it is evident that the compiler of the document did not consider TENSE and SPELLING to be a priority when compiling the document. For example, the last sentence of page 34 state that â€Å"Staff are not allow to edit the template to their owe preference† which projects high levels of human errors in the compilation of the document. With this in mind, the project runs the risk of being irrelevant to the very target group that it aims to inform and present findings to. Given the